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Microsoft is releasing Xbox Elite Wireless Controller Series 2 as genuine wireless controllers for Xbox One. However, there has been reported a problem of stick drift in which this controller stick is incorrectly input. This issue led to a class action lawsuit against Microsoft.
In April, a man named Donald McFadden appealed to Microsoft, saying that stick drift occurs, which causes the stick to enter the input state without touching the analog stick in the Xbox controller. This means that the Joy-Con on the Nintendo Switch can move at will, such as the Joy-Con drift, which also occurs on the Xbox controller.
The man said that the stick drift occurred on the Xbox One controller and eventually bought a second controller. He also claimed that since 2014 several users have reported stick drift defects on Xbox controllers.
An amendment to the lawsuit was filed in the Western Federal Court of Washington on October 2 (local time). In this collection, which has evolved into a class action lawsuit, two controllers for the Xbox that cause stick drift are pointed out as the Xbox Elite Wireless Controller and the Xbox Elite Wireless Controller Series 2. Among them, Series 2 was released in late 2019 and is a new product.
The submission also includes specific comments on stick drift. In the case of the Xbox Elite Wireless Controller Series 2, stick drift is pointed out by a defect in a component called a potentiometer inside the joystick component. The potentiometer uses a lubricant, which leads to incorrect input of the stick.
The warden criticizes Microsoft’s response, saying that Microsoft has received a lot of complaints from customers, and despite fully aware of the stick drift defect, it does not disclose the defect to users and refuses to provide a free controller repair service. Related information can be found here .
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