US Spectrum Ends Home Security Service

Spectrum, an American internet and cable TV company, was also providing home security services. However, Spectrum announced that it will end support for its Spectrum Home Security device, a home security service it has been in service after February 5th. The devices offered originally include cameras, motion sensors, smart thermostats, and indoor touchscreens, but these products cannot be connected to other services. This means that after the service ends, it becomes unusable garbage.

Of course, some of these products function independently, but the inability to connect to a mobile device loses its significance as a smart device.

According to reports, a California-based customer spent $900 to install cameras and sensors in their home, but these products are obsolete, but Spectrum has nothing to preserve. The customer contacted the company several times to ask whether the charges paid for the device could not be used as credit for phone charges or cable charges, but the company refused to do so.

Charter Communications, a U.S. telecom company with spectrum, acquired the home security business after Charter merged with Time Warner Cable and Bright House Networks in 2016. Charter has long been proposing to stop marketing home security products right after the merger and stop the service itself. In any case, it wasn’t long ago that Spectrum notified its customers of the service suspension. The company is aiming for a smooth transition, and says the number of affected customers is a minority.

As the Trump administration took over, the profitability of major Internet companies, including charters, improved significantly thanks to the massive tax cuts passed through the U.S. Congress in 2017. In addition, the FCC is abolishing various regulations for consumer protection created by the former regime in 2017. The committee says minimal regulation will lead to new investments, employment and cost savings for consumers. One of the largest companies, AT&T, received a $3 billion tax credit and was praised for paying thousands of dollars in bonuses to its employees, but it was fired shortly after. Related information can be found here .